Practical information
How to Register?
Interested in therapy, coaching, or training? Send an email or WhatsApp message, and I will get back to you as soon as possible to schedule an introductory call. During this free call, we’ll explore your needs.
Intake
After registration, you will receive a questionnaire. If you return the completed form before the intake appointment, it will help me conduct the intake conversation more effectively. Everything you share is confidential and protected by professional secrecy.
Craftsmanship
My approach is characterized by craftsmanship: I offer personalized, high-quality care and work efficiently without unnecessary paperwork. My focus is on your goals, not the bureaucratic demands of health insurers. Therefore, I work without contracts with insurers, meaning you cover the costs yourself. This allows for true customization, with no need for unnecessary labelling, forms, or obligations. You can register directly; a referral is not required.
What to Bring for the First Appointment?
Please send the completed intake questionnaire a day before your first appointment. Would you like to bring someone with you? No problem, they are welcome to join.
Where is the Treatment?
Treatment can be provided both online and face-to-face. For online appointments, you’ll need a stable internet connection, a laptop/PC or iPad (no phone screens), and a quiet place where you can sit undisturbed.
The practice is located at Walstraat 21 in Zwolle. There are a limited number of paid parking spaces on the street. The best option is to park at the parking lot of Burgemeester van Roijensingel 17 in Zwolle, which is a 5-minute walk from the practice. More information is available via the link below:
Parking Information
Cancelling an Appointment?
You can cancel an appointment free of charge up to 48 hours in advance. For cancellations after this or for no-shows, I will charge the full cost.
How Long Will the Treatment Take?
Your therapy will last as long as necessary, but no longer than needed. In general, for mild issues, a course of 5-10 sessions is typical. Sometimes, more time is required if there are multiple related issues. At the start, we will make an estimate together, and we will regularly evaluate whether we’re on track, if you’re ready to continue on your own, or if adjustments are needed.
Rates
- Intake: 90 minutes. €270,- *
• Regular session: 60 minutes. €180,-
• Intake Coaching: 90 minutes. €270,- excluding 21% VAT
• Regular Coaching: 60 minutes. €180,- excluding 21% VAT
• Tailored session rates (e.g., body-oriented therapy in the studio/boxing ring, business programs, training, etc.) are customized.
*As a guideline, I adhere to the rates set by the Dutch Healthcare Authority (NZA). All appointments are billed in advance.
How Do You Handle My Privacy?
In accordance with the GDPR, I handle your privacy and data with the utmost care. I do not maintain paper records, and access to your medical file is restricted to me. You have the right to view (parts of) your file, request the removal of certain parts, and the right to be ‘forgotten’. Personal treatment notes are not part of your medical file. In addition to the GDPR requirements, I must also comply with other legal retention periods: medical records must be kept for fifteen years, and financial data for seven years. If you have any questions about your file or privacy, please feel free to discuss them with me.
I Have a Complaint
If you have a complaint or disagreement, please discuss it directly with me. During our sessions, I will regularly ask for feedback on your satisfaction and progress. Criticism or doubts are welcome! If we cannot find a satisfactory solution together, there is a formal complaint procedure. I am affiliated with the independent organization erisietsmisgegaan.nl, which will assign a complaints officer and, if necessary, bring your complaint to a dispute committee.
